OUR Return & Refund Policy
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-Terms Of Returns
To be eligible for a return, your watch must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
-When can you return the Item?
Returns are only accepted in case of damaged/Disfunctioning watch received by buyer or wrong Item received by buyer. As we provide all actual pictures, details and videos of products beforehand we don’t accept returns other then mentioned scenarios. However, Exceptional cases are given a consideration in that regards. If the watch is working and proper as promised by us then no refund case will be entertained.
-When will you refund be credited in to your acount?
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take atleast 3-7 days for your bank or credit card company to process and post the refund.
-Who bears shipping charges for returns?
The charges to send back item to us are to be totally on buyer whereas in exchanges when we send the item again to buyer we bear all expenses
-How to initiate returns/refunds ?
To request return for an item kindly reach out to our support eam as we are available 24X7, if we fail to get connected kindly leave us an email.
Customer satisfaction is indispensable to us.
PayPal Payments:
Contact Us first: If you have any issues with your purchase, please contact us first and see what course of action we want to take before opening a dispute.
PayPal protection: PayPal offers purchase protection, but it does not cover counterfeit items, If you encounter any issues with your purchase, please contact us first to resolve the issue. This is the best way to ensure a positive outcome for both parties.
Do not mention replica items: If you purchased a replica item, please do not mention this when opening a dispute with PayPal. Instead, please state that you purchased a regular item.